Return & Refund Policy

**Return and Refund Policy for aaina

**1. Returns**

Return and refund are only available  if you got wrong or broken products for the proof unboxing videos are compalsery 

**2. Non-Returnable Items**

Certain items cannot be returned, including:

- Customized or personalized jewellery.

- Sale or clearance items.

**3. Return Process**

To initiate a return:

1. Contact us at our insta handle

2. We will provide you with instructions and a return shipping address.

**4. Refunds**

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within [insert timeframe, e.g., 5-10 business days].

**5. Shipping Costs**

Shipping costs are non-refundable. You are responsible for the return shipping costs, unless the item is defective or incorrect.

**6. Exchanges**

If you wish to exchange an item for a different size or style, please follow the return process above and place a new order for the desired item.